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Contact Us

24/7 Emergency medical support

nib's 24/7 Emergency Assistance team provides emergency assistance for our customers worldwide. nib's experienced insurance specialists can be contacted by telephone 24 hours a day, 7 days a week to help you in the event of an emergency and to liaise on your behalf with nib's in-house medical team.

Phone: 1300 555 019 (within Australia)

Phone: +61 3 8523 2800 (outside of Australia)

Email: travelassist@nib.com.au

nib Customer Service

If you are in Australia, call 1300 410 272

Simple, fast online claims

If you ever need to make a claim, you can do it online anywhere, anytime. nib will work to assess it as quickly as possible.

Phone: 1300 353 176 (within Australia)

Phone: +61 2 7202 0508 (outside of Australia)

Email: travelclaims@nib.com.au

Contact Travel Insurance Saver Customer Support

Email: To contact us by email, please complete the form below, we will be back in touch with you ASAP

Phone: 03 9427 9224

Business Hours: (Monday to Saturday 8:30 am to 6:00 pm

Address: 123 Camberwell Rd, Hawthorn East, VIC, 3123. Contact Travel Insurance Saver

Manage your policy

To login and manage your policy, please refer to the email sent to you immediately after you took out your policy.

You can add additional benefits such as luggage, rental insurance excess cover or snow and ski cover when you buy a policy. Please note, these optional extras cannot be added to your policy after its issue. Please always refer to the product disclosure statement before you purchase a policy.

Apply for cover of an existing medical condition

You can be screened for medical conditions that are not automatically covered for free on the Comprehensive, Annual Multi-Trip and Australian Travel policies. When filling in your traveller's details during the checkout stage ensure that you have selected 'Yes' to Medical Conditions in the optional extras, this will allow you to complete the medical screening to determine if the medical conditions are covered, partially covered or excluded.

Making a Claim

Please view the claims page for further information.

Contact Travel Insurance Saver

If you have any questions please fill in the form below and one of our friendly team members will get in touch soon

First Name

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Surname

Email Address

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Policy Number

Phone Number

Country of Interest

Departure Date

Return Date

Adult 1 Age

"Adult 1 Age" is a mandatory field.

"Adult 1 Age" must be a number.

Adult 2 Age

"Adult 2 Age" must be a number.

Comments

I/we have read in full and accept the Privacy Policy and agree for personal details to be used to provide travel insurance services.

"Privacy Policy" is a mandatory field.

The privacy policy can also be found here: https://travelinsurancesaver.com.au/privacy/